TERMS AND CONDITIONS

Last Updated: 08 November 2025

Welcome to Kalbot Solutions (“we”, “us”, “our”). By accessing or using www.kalbotsolutions.com (the “Site”), you agree to be bound by these Terms and Conditions and by our Privacy Policy. If you do not agree, please do not use this Site.

1. Use of the Website

You agree to use the Site only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit the use of the Site by any other person.
You may not use the Site:

To send unsolicited or unauthorized advertising or promotional material;
To introduce or transmit any virus, malware, or harmful code;
To impersonate any individual or entity;
To engage in any unlawful, fraudulent, or malicious activity.

2. Intellectual Property

All content on the Site, including text, graphics, images, logos, icons, and software, is the property of Kalbot Solutions or its licensors and is protected by Canadian and international copyright and trademark laws.
You may view, download, and print material from the Site for personal, non-commercial use only. Reproduction or redistribution of any content without prior written consent is prohibited.

3. Purchases and Services

When you purchase goods or services through the Site:

You must provide accurate and complete information.
Prices and availability are subject to change without notice.
Delivery, cancellation, and refund terms comply with applicable Quebec and Canadian consumer protection laws.
All payment transactions are processed securely using industry-standard encryption.

4. Limitation of Liability

To the maximum extent permitted by law, Kalbot Solutions shall not be liable for any indirect, incidental, consequential, or punitive damages, or any loss of profits or data, arising out of or related to the use or inability to use the Site.

5. Disclaimer

The Site and its content are provided “as is” and “as available.” We make no warranties, express or implied, regarding the Site’s accuracy, completeness, reliability, or suitability for any purpose.

6. Governing Law

These Terms are governed by and construed in accordance with the laws of the Province of Quebec and the laws of Canada applicable therein. Any dispute shall be brought before the competent courts located in Brossard, Quebec.

7. Modifications

We may revise these Terms at any time by posting an updated version on this page. The revised version will be effective immediately upon posting. Continued use of the Site constitutes acceptance of the new Terms.

8. Contact

Kalbot Solutions
Brossard, Quebec
Email: [email protected]

PRIVACY POLICY

Last Updated: 08 November 2025

Kalbot Solutions (“we”, “us”, “our”) respects your privacy and is committed to protecting personal information in accordance with Quebec’s Act respecting the protection of personal information in the private sector (Law 25) and Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect

We may collect the following types of personal information:

Contact details (name, email, phone, address);
Billing and payment information;
Technical data (IP address, browser type, device information, usage data);
Information voluntarily submitted via contact forms, support requests, or surveys.

2. How We Use Information

We use collected information to:

Provide and manage our services and customer accounts;
Process payments and fulfill orders;
Respond to inquiries and provide customer support;
Send communications, promotions, or newsletters (with consent where required);
Improve our Site and service quality;
Comply with legal and regulatory obligations.

3. Consent

By using our Site or providing personal information, you consent to the collection and use of your data as described in this Policy. For sensitive information or cross-border transfers, explicit consent may be required under Law 25.

4. Retention and Deletion

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. After that period, data will be securely deleted or anonymized.

5. Disclosure and Transfers

We do not sell or rent personal data. We may disclose information to:

Service providers assisting with website operation, payment processing, or email delivery;
Legal authorities when required by law.
If data is stored or processed outside Quebec or Canada, we will ensure appropriate protections and notify you when required by Law 25.

6. Your Rights

Under applicable privacy laws, you have the right to:

Access the personal information we hold about you;
Request correction of inaccurate or incomplete data;
Withdraw consent and request deletion of personal data (subject to legal exceptions);
Request a copy or transfer of your data (data portability).
To exercise your rights, contact us using the information below.

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience and analyze Site performance. You can disable cookies in your browser settings; however, some Site features may not function properly.

8. Security Measures

We implement appropriate technical and organizational safeguards to protect personal information against unauthorized access, disclosure, or misuse. While we strive for security, no system is completely secure.

9. Breach Notification

In the event of a confidentiality incident posing a risk of serious injury, we will notify the Commission d’accès à l’information du Québec and the affected individuals as required under Law 25.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date.

11. Contact Information

Kalbot Solutions
Brossard, Quebec
Email: [email protected]

COOKIE POLICY

Last Updated: 08 November 2025

This Cookie Policy explains how Kalbot Solutions uses cookies and similar technologies on our website www.kalbotsolutions.com.

1. What Are Cookies

Cookies are small text files stored on your device to help the Site remember your preferences and activities. They are commonly used to improve website functionality and performance.

2. Types of Cookies We Use

Essential Cookies: Necessary for core functionality such as page navigation and secure areas.
Analytics Cookies: Help us understand how visitors interact with our Site so we can improve it.
Preference Cookies: Remember your settings, such as language and region.
Marketing Cookies: Used to deliver personalized advertisements and measure campaign effectiveness (only with consent).

3. Managing Cookies

You can configure your browser to block or delete cookies. However, disabling cookies may affect certain functionalities of the Site.

4. Consent

Upon your first visit, a banner will appear requesting your consent for non-essential cookies. You may withdraw consent at any time by changing your browser or cookie-preference settings.